Our COVID-19 Protocols

Aug 27, 2020

COVID WEBPAGE

Your Health Is Our Priority

At Allied Eye, we are committed to providing exceptional patient care. We are also dedicated to keeping our patients, and staff, safe in light of the continued spread of Coronavirus (COVID-19).
For your health and safety, Allied Eye is implementing the following COVID-19 precautions:
  • Requiring masks to be worn at all times in our facility
  • Virtual check in by phone or text from the parking lot
  • Heightening cleaning and disinfecting of exam rooms, chairs and all equipment between each patient
  • Temperature checks of all staff and patients upon entry into the building
  • COVID-19 health questionnaire daily for all staff and patients upon entry into the building
  • Limiting waiting room seating to ensure 6 ft between each patient.

I'm Here For My Appointment

If you are here for your normally scheduled appointment, we ask that your remain in your vehicle upon arrival. CALL or TEXT our office at (423) 855-8522 to notify us that you are here. When one of our ophthalmic technicians becomes available, we will let you know when to enter. You are REQUIRED to wear a face mask while inside our facility

If you have been exposed to someone with a confirmed case of COVID-19, been to a state that the CDC considers a "hotspot" within the past 14 days, have a fever, cough, or shortness of breath, please CALL or TEXT our office at (423) 855-8522 to reschedule your appointment. There will be no penalty for rescheduling. We are here for you!

Thank you to those of you that have entrusted your eye care to Allied Eye. You can trust our doctors, Dennis Matzkin M.D., and Dr. Kelly Herron O.D., to treat your vision and eye health with the utmost care and the highest level of skill and professionalism. We strive for excellence at Allied Eye and you can look forward to a welcoming and professional eye care practice. Our office is equipped with the most modern equipment, and has an optical shop for your glasses and contact lens needs. 

Your health is our utmost priority and we will continue our mission of providing the best patient care to you and your families. #LiveLifeInFocus

Thank You For Your Patience

Due to the ever changing circumstances surrounding COVID-19, you may experience longer than normal wait times during your appointment.

The safety of our patients and staff is of the utmost importance to us and we are working very hard to ensure that every piece of equipment is thoroughly cleaned between each patient. In addition, we are requiring patients to check in by phone and wait in their car, so our wait time between patients is slightly longer.

Thank you for your patience and understanding as we navigate through these new procedures. 


If you have any comments or concerns with our COVID-19 protocols, please Call or Text (423) 855-8522. You may also submit a comment through the form below. Thank you for being cooperative during these unprecedented times.